How Madison Gas & Electric Transformed Scheduling, Dispatching & Routes Optimization

Watch this 45 minute session to learn how Madison Gas & Electric strategically uses modern techniques to auto schedule, dispatch and route field crews more efficiently.

This Webinar Covers:

  • A demo showing how the right crews are dispatched to the right jobs to help maximize operational efficiency and customer satisfaction.
  • Real-world field stories & use cases from Madison Gas & Electric
  • How to gain real-time visibility into the status of crews to proactively manage schedule changes, traffic conditions and job delays.
  • AI-driven route optimization to increase crew productivity

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Ed Matibag

Ed Matibag

Senior Sales Engineer, KloudGin

Ed is a seasoned Sales Engineer with over 14 years’ experience in enterprise and mid-market B2B and B2C companies. Ed's strengths are being a trusted advisor for customers, adaptability to change, understanding complex requirements, ability to communicate solutions to meet customer needs and partner with various departments increase productivity and solve customer problems. When not solving problems for customers, Ed spends time with his three daughters, on a surfboard/paddleboard or a boat trying to catch the biggest fish that swims in that water.

Brandon Harris

Brandon Harris

Field Work Management Business Lead, Madison Gas & Electric Co.

Brandon Harris is a Field Work Management Business Lead with 15 years of Utility and Field Services experience. He led MGE through a transformation from a decentralized paper based work order process to a completely digital and integrated short-cycle work order solution, including a fully centralized and automated cloud based scheduling solution. This included implementing solutions including Oracle C2M (Customer 2 Meter) and KloudGin.

About KloudGin

KloudGin is a trusted provider of the only combined, cloud-based field and asset management solution that connects customers, employees, and assets using AI-powered access to information, on any device. Built for the workers who use it most, KloudGin eliminates traditional information and process silos to enable clients to unify siloed systems, resources, and processes so they can transform the customer experience and improve worker productivity to effectively meet the challenges of today—and the demands of tomorrow.