Water utilities are facing increasing demands to improve safety, water quality, and customer service levels. The need to meet new regulatory and compliance requirements can be difficult to understand and challenging to navigate efficiently and effectively.
Watch as our executive panel discusses the current regulatory environment and macro environment impacting water utilities today including:
Lead and Copper Rule (LCR) Revisions
Per- and Polyfluoroalkyl Substances (PFAS)
Safe Drinking Water Act (SDWA)
Clean Water Act (CWA)
Infrastructure Investment and Jobs Act (IIJA), including lead service line replacement, water treatment upgrades, and wastewater system improvements.
Customer Communication Requirements and Complaint Management
Our panel shares real-world examples from the industry's most successful water utilities on how they are tackling tough regulatory challenges and succeeding in today's ever-changing environment.
Spencer Bruce is Louisville Water Company’s President and CEO, a role he’s held since January 2016. Spencer has worked at Louisville Water for over 18 years, where he progressed from managing daily operations of the company’s distribution system and directing the daily operations of the company’s two water treatment plants to serving as Vice President and Chief Engineer, responsible for managing $1 billion in company assets.
David has over 27 years of experience in the water and environmental industries in the U.S. and abroad. David served as CEO of SUEZ Utility Holdings, Inc., responsible for overseeing the third largest portfolio of regulated water and wastewater businesses in the nation. Prior to Suez, David led the growth and improvement of water and environmental service companies. He served as chief executive officer and member of the board of APTwater, a start-up company focused on re-use of difficult to treat water.
Michael Luu is the chief risk officer and VP of information technology at California Water Service Group (NYSE: CWT), the third-largest investor-owned water and wastewater utility in the United States. He is a senior executive with a successful track record in enterprise risk management (ERM), utility operations, information technology and customer experience.
Dr. Angelita Fasnacht, an esteemed Environmental Engineer and C-Suite Executive, has made significant strides in the realm of water sector management and environmental protection. Renowned for her dedication to sustainability, public health, and environmental protection, Dr. Fasnacht's career is marked by extensive experience across federal, state, international corporate sectors, and academia. Currently, she serves as a Distinguished Visiting Fellow at Princeton University's Energy and Environmental Center, bringing her wealth of knowledge and innovative approach to the forefront.
Vikram co-founded KloudGin with the vision of creating transformative field service and asset management technology that eliminates silos, connects people, process, and technology, and creates access to information where and when it is needed. He is committed to delivering solutions that work for field crews in the toughest conditions. His vision has served as the inspiration for KloudGin to become the only, combined, one-cloud Field and Asset management solution that transforms processes, customer experience and worker productivity.